FAQ's | The Original Store

Frequently Asked Questions

What kind of products does Shez offer?

Shez offers ethnic and western wear for women including sarees, kurtis, kurti sets with dupatta, western tops, and one-piece dresses.

Do your products have size and color variants?

Yes, most products are available in multiple sizes and colors which can be selected before adding to cart.

What is Shez?

Shez is a women’s fashion brand offering stylish ethnic and western outfits for everyday and special occasions.

Are Shez outfits suitable for festivals?

Yes, our collection includes festive, party, office and casual wear.

What payment methods are accepted?

We accept UPI, debit/credit cards, net banking and other secure payment options.

Is online payment secure?

Yes, all transactions are processed through encrypted and secure payment gateways.

Do you accept returns?

We do not accept returns. If you receive a damaged or wrong product, please contact us within 48 hours.

How can I contact support?

You can contact us through the Contact Us page for any assistance.

If you need help with orders, sizing, or payments, our support team is always here for you.

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